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Privacy Policy

Privacy Policy

At Outsorz (the "Website"), we value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This privacy policy explains how we collect, use, and share your personal information when you visit or interact with our Website, created using Google Sites.

1. Who We Are

Outsorz.com ("we", "our", "us") is a platform for marketing Outsorz's bpo services. This Privacy Policy applies to the personal data we collect through our Website.

For any questions regarding this policy, you can contact us at:

  • Email: contact@outsorz.com
  • Postal Address: Suite 331, 80A Ruskin Avenue, Welling DA16 3QQ

2. Personal Data We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and any other information you provide through contact forms or correspondence.
  • Technical Information: IP address, browser type, operating system, and details of your visit (such as pages viewed, time spent on the site).
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on the Website.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: Responding to inquiries, processing requests, and delivering relevant content or information.
  • Website Improvement: Analysing how users interact with our Website to improve its functionality and user experience.
  • Marketing: With your consent, we may send you marketing communications such as newsletters or updates related to Outsorz. You can opt out at any time.
  • Compliance: Ensuring compliance with legal obligations and protecting the security of our Website.

4. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds:

  • Consent: Where you have provided explicit consent for certain uses (e.g., subscribing to newsletters).
  • Legitimate Interests: For example, to improve our Website, respond to your queries, and manage security risks.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing

We do not sell or share your personal data with third parties except:

  • Service Providers: Third-party service providers (such as Google Sites and Google Analytics) who assist us in managing the Website.
  • Legal Obligations: Where required by law or to protect our rights, property, or safety.

6. How We Store and Protect Your Data

We store your personal data securely and take appropriate technical and organisational measures to protect it from unauthorized access, alteration, or disclosure. We use industry-standard security practices such as encryption where necessary.

Google Sites stores data in accordance with Google’s own privacy and security standards. For more information on how Google Sites processes data, please refer to Google’s Privacy Policy.

7. How Long We Keep Your Data

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

8. Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal data.
  • Erasure: You can request that we delete your personal data where there is no lawful reason to retain it.
  • Restriction: You can ask us to limit the processing of your personal data in certain circumstances.
  • Objection: You have the right to object to our processing of your personal data where we rely on legitimate interests as the legal basis.
  • Data Portability: You can request that we transfer your data to another controller.

To exercise these rights, please contact us at contact@outsorz.com We will respond within one month.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before sharing your personal data.

10. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our Website.

12. Complaints

If you are unhappy with how we have handled your personal data, you can contact us at contact@outsorz.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues: https://ico.org.uk/.